Believe it or not SALES isn't a dirty word, even though we often treat it that way. Like most things in the banking world, when it's done right and ethically, being good at sales has the power to change the lives of our customers and prospects for the better. It's time to reset the discussion about the role sale plays in our success...and that's what this week's video is all about.
1. Bankers who are good at sales don't get there by living up to the cliche, used-car salesman stereotype of "think fast, talk faster."
2. Yet somehow, our perception of what a good sales person really is almost never matches a more realistic definition. In reality, during the buying process rarely (let's be honest, almost never) is trying to manipulate someone into choosing your solution going to work.
3. The truth is, great sales results often comes from an individual's desire to provide extraordinary customer service, and that's something to be proud of.
Matt Middendorp is a nationally acclaimed speaker and sales coach with over 20 years of experience turning connections into customers and advocates. In 2013, Matt founded Sales Math, and debuted his “Formula for Success” sales training system to bankers across the country. From the beginning, Matt’s clients have experienced learning that is fun, meaningful, and makes a difference in the real world. Today, Matt’s core philosophies of “Learn Together, Do Together, Grow Together” are taught through in-person coaching, online as part of the Cool Bankers Academy, and by his leadership of the Cool Bankers Club Facebook Group. His clients are making their goals faster and easier based on the confidence and skills gained from learning a sales process tailored to ensure they aren’t “just another banker” in the communities they serve.
And I promise absolutely no spam!